Insights, updates, and the occasional space pun 🚀
Guide: create a champions program
Champions programs are a strategic way to partner with your most passionate and engaged customers to achieve your organization's goals. They are a structured way to recognize and reward your champions for their contributions, while also providing them with the resources and support they need to be even more successful. Here's how to create a champions program in Orbit.
Employee Advocacy: How to Succeed Without Being Patronizing
Everyone gets employee advocacy wrong. Employee advocacy should start with community before any other channel and it should be able to leverage both value creation and value capture. Click through to read how.
Setting Up Rules for a Community: Create a Community Culture for Growth
How will you approach writing rules for a community? Every community is different but all need community guidelines and rules to help encourage positive behavior and reduce negative. The community rules will play a large role in making your community a success!
Why Your B2B Customer Marketing Manager Must Be a Part of Your Community Strategy
A customer marketing manager is all about driving revenue, but they can do more than just trigger upsells. Combine your customer marketing with your community strategy to unlock a whole new revenue channel!
What Community Roles are Needed in a Top Tier Community Team? (11 Roles Analyzed)
If you want to start or grow your own community team then you'll need to know the community roles to prioritize to meet your business objectives. We look at what community roles you could hire, when you would hire them, and what they would do. Click to read!
Go-to-Community Strategy (GTC)
What is a Go-To-Community Strategy (GTC strategy)?
